Exchanges must be made within 30 days of the original purchase.
A refund will not be issued in the form of cash. Salon credit will be issued in the form of products, services or gift cards. There are no exceptions to these terms.
Return of a product requires at least 3/4 of the original amount of the product remaining and that it is undamaged.
All brush sales are final.
Lotus Hair Studio reserves the right not to honor an exchange at our discretion.
Please be aware that if you would like to make payment by check there is a $25 fee for any returned checks from the bank to the salon.
General reasons for returned check include: